Thanks For Wasting My Time!

Just to provide a little pep in your day I’d like to share a hilarious interchange I recently had via chat with a website “help” representative.  Names have been changes to protect the ignorant innocent.

Customerebay user

Initial Question/Comment: Completing a Transaction

 

15:51:10 SystemSystem

 

Thank you for contacting eBay Live Help!

 

15:51:10 SystemSystem

 

Agent P. has joined this session!

 

15:51:38 AgentAgent P.

 

No problem. Would there be anything else?

 

15:51:48 CustomerEbay User

 

Hi, I just sold this item as a local pickup and have a question about payment. The buyer wants to pay me in cash because they say their paypal account is messed up.

 

15:51:54 AgentAgent P.

 

Hello, thanks for waiting and welcome to eBay Live Help! My name is Cyrus. Can I have your first and last name please.

 

15:52:02 CustomerEbay User

 

Sure its Ebay User

 

15:52:54 CustomerEbay User

 

I want to know if it ok for me to accept cash for the item instead of paypal even though the auction is closed. How do I mark it as paid if I do it this way?

 

15:54:00 AgentAgent P.

 

I see. It would be a pleasure to help you with this problem.

 

15:54:08 CustomerEbay User

 

great

 

15:54:46 AgentAgent P.

 

Are you now on your sold items?

 

15:55:16 CustomerEbay User

 

yes

 

15:55:46 AgentAgent P.

 

Perfect.

 

15:56:01 AgentAgent P.

 

Are you seeing now the item that was paid by the buyer?

 

15:57:10 CustomerEbay User

 

what? no the item has not been paid for yet. That is my question. The buyer wants to use a different payment method than I have as an option and I want to know if it is ok to accept the alternate payment and how to mark it paid once I have payment.

 

15:58:42 AgentAgent P.

 

What payment method that the buyer is asking you?

 

15:58:49 CustomerEbay User

 

cash

 

16:00:03 AgentAgent P.

 

I see so he want it to give you in cash.

 

16:00:08 CustomerEbay User

 

yes

 

16:00:28 AgentAgent P.

 

Is he going to send the money through what method?

 

16:00:39 CustomerEbay User

 

we are meeting in person and he is going to give me cash

 

16:01:25 CustomerEbay User

 

if that is ok with ebay that is

 

16:01:48 AgentAgent P.

 

Actually it will not allow the system

 

16:02:25 CustomerEbay User

 

ok so it is against ebay rules correct?

 

16:02:44 AgentAgent P.

 

So even he paid it in cash. It won’t let you mark that item as paid. That’s why we have payment methods for both buyer and seller to have protection.

 

16:03:12 CustomerEbay User

 

Ok that is what I was asking from the beginning. thanks

 

16:03:47 AgentAgent P.

 

No problem.

 

16:03:55 AgentAgent P.

 

Would there be anything else.?

 

16:05:14 AgentAgent P.

 

I suggest that you asked him to pay

 

END OF CONVERSATION

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